The Division of Student Accounting Services is located on the second floor of the Student Services Building. The cashier windows are open from 8:00 to 4:30 Monday through Friday.

Universities across the country have found the processing fees associated with the increasing number of credit card payments to be cost prohibitive. Many Universities have reacted by no longer accepting credit card payments and others have included a convenience fee to cover these additional processing fees. Unfortunately, Eastern Kentucky University can no longer absorb this cost.

Beginning May 1, 2011:

• All credit card payments for Student Accounts must be made online
• A 2.75% convenience fee will be charged for each transaction
• Visa payments will no longer be accepted
• Electronic check will still be available online at no cost

Students, Faculty and Staff should view their EKU account regularly by logging into their EKUDirect account and clicking on “Billing Statement”. A monthly billing notification is currently emailed to all individuals with a balance due to the university to that individual’s official EKU email account. Failure to receive a bill does not relieve the student of obligation to pay by the due date. A late fee of 10% of the account balance up to $25 per month will be assessed on all past due accounts

Payments can be made by Check, Cash or Money Order at the cashier window on the 2nd floor of the Student Services Building. MasterCard, American Express and Discover payments may also be made online by logging into the EKUDirect account and clicking on "Make a Payment". Check and Money Order payments may be mailed to the following address:

Eastern Kentucky University
P.O. Box 931059
Cleveland, OH 44193

If a student, faculty or staff fails to pay in full or make acceptable payment arrangements with the Student Accounting Services Division within 90 days of the original due date, he or she may be subject to additional fees including collection costs, legal fees, and any other expenses incurred by the university in collection of, or attempting to collect the obligation.

If you are a student looking for information regarding your student account, please click here