Billing & Bill Paying
Student Accounting Services Home
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Students must have all previous balances paid in full before registering for the current semester.

Billing and Bill Paying:

Student Accounting Services will send a monthly notification to all students who have an outstanding account balance. The statement is mailed during the last week of each month to the student's mailing address, unless otherwise requested. It is important that the University be informed of all address changes. Payments are due approximately the 21st of each month for all students. We will bill students for the amount that is due each month.

Bills not paid in full by the given due date are subject to a late payment fee of 10% of the account balance due, up to $25.00 per month. Late fees are assessed after the due date each month for any past due balances.

Failure to receive a bill does not relieve the student of obligation to pay by the deadline or incur late charges.

In the event a student fails to pay in full or make acceptable payment arrangements with the EKU Student Accounting Services office, that student is subject to collection agency action after 90 days. Should this happen, the student will be responsible for collection costs, reasonable attorney fees, court costs, and all other expenses incurred in collection of, or attempting to collect, the obligations. Collection costs can be in excess of 50% of the outstanding balance.

NOTE: Citing the Family Education and Privacy Act of 1974, Financial Affairs staff cannot disclose to the parent information about the student’s account to anyone other than the student, other than giving total amounts due. In order for someone other than to student to obtain details on the account from any Student Accounting Services employee, such as a spouse or parent, that student should write a note giving permission for staff to discuss his/her account with this person, and include the student's signature.

Payment Options:

Please identify any correspondence to us with the Student ID number.

Mail:

Bill payments in the form of check or money order should be mailed to the following address: Eastern Kentucky University, Division of Student Accounting Services, P.O. Box 931059, Cleveland, OH 44193. *You may submit a Remittance form with this type of payment.

Any other payments, such as dorm deposits, orientation fees, and scholarship checks, should be mailed to the following address: Eastern Kentucky University, Division of Student Accounting Services, SSB CPO 60, 521 Lancaster Avenue, Richmond, KY 40475.

Phone: Credit card (Visa, MasterCard, American Express or Discover) at (859) 622-1232
Online: www.online.eku.edu using credit card only
In Person: Student Services Building Cashier's Window (Second Floor, Room 210)
Hours Open: Monday through Friday, 8:00AM-4:30PM
Cash, check, credit card (Visa/MasterCard) or money order.

Installment Payment Plan (IPP)

Check Cashing:

The Cashier’s Window is open from 8:00AM-4:30PM, Monday-Friday. All students and employees must present a picture ID for check cashing privileges. Please make your personal checks payable to self and sign the back. Any student or employee having a past due account or two (2) or more returned checks will lose their check cashing privileges. Students may cash one personal check up to $50.00 per day, with a current term validated ID. He/she may cash one check from parents or grandparents up to $100.00 per day with a current term validated ID. EKU payroll checks may also be cashed on payday up to $999.00 with a picture ID. Third party checks will not be cashed.

Student Health Insurance:

Student Health Insurance coverage for the academic year essentially starts with the Fall semester and is renewable each continuing Fall semester. Students have the option of buying insurance coverage for individual semesters, or for the academic year.

Students also have the option of individual coverage or variations in spouse and family coverage. For a schedule of coverage and applicable charges, please contact Student Health Services in Rowlett, Rm.103. You may contact the office by phone at (859) 622-1761.

Equal Opportunity Employer:

Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, disability, national origin or Vietnam era or other veteran status in the admission to, or participation in, any education program or activity which it conducts, or in any employment policy or practice. Any complaint arising by reason of alleged discrimination shall be directed to the Equal Opportunity Office, Eastern Kentucky University, Jones 409, Coates CPO 37A, 521 Lancaster Avenue, Richmond, Kentucky 40475-3102, Telephone: (859)622-8020. www.president.eku.edu/equalop/

Other Telephone Numbers:

(800) 465- 9191
(859) 622-2106
Admissions (toll free) 
(859) 622-1232 Student Accounting Services
(859) 622-2179 Dining Service Card Office
(859) 622-2001 Extended Programs
(859) 622-2361 Financial Assistance
(Information about Loans or Grants)
(859) 622-8032 Scholarships
(859) 622-1742 Graduate Studies
(859) 622-1515 Housing
(859) 622- 3876 Registrar
(General Information, Transcripts, Withdrawals, Drop/Add)
(859) 622-2696 University Bookstore
(859) 622-2345 Veterans Affairs
HomeBook VouchersCheck cashing PolicyRegistration Fee RefundsFrequently Asked QuestionsTuition and FeesPayment Plans1098T Tax NotificationThird Party Account InformationThird Party WaiverTitle IV AuthorizationsPerkins Loan Office2008-2009 Fee Schedule2009-2010 Fee ScheduleContact UsProcedures for making deposits
 

Financial Service Information (Processes & Banner Finance)

EKU Student Accounting Services
Student Services Bldg. 210
521 Lancaster Avenue
Richmond, KY 40475-3102
(859) 622-1232